Despite this thorough testing, we realize that occasional wear and tear may occur, and we are happy to repair any piece of jewellery that does not meet customer expectations. If a client brings in a jewellery item for repair, we do two things. First, and most obvious: we fix the item or exchange it, to ensure that the customer is happy. Second, and no less important: we document the problem and try to understand how it was caused, and how we can prevent it from happening again
Our Quality
- Diosa is a member of the Responsible Jewellery Council (RJC). Diosa demonstrates its commitment to exemplarity & transparency through its ethical, environmental & social conduct
- All the pieces are handcrafted with Silver which is sourced from Government approved authorised dealers only
- We use State of the Art technology for the exquisite finesse & high quality of our jewellery
- Other materials used for our collections include gem quality man made stones & Swarovski Zirconia
- We use patented German technology & best in class Italian plating solutions & follow a strict no-compromise-on-quality policy to create & to offer absolute customer satisfaction
Our Promise
- We are the only brand in India to issue an assurance certificate on Sterling Silver Swarovski jewellery, along with 70% lifetime exchange value & a 3-year unconditional warranty for all repairs & breakages
- We Promise you a stress-free experience on your travels with Diosa pieces by helping you avoid the unpleasant wait at Customs when you carry your Diamond Jewellery, easy safekeeping at your hotels & happier vacations
- We Promise you jewellery that is maintenance-free, does not oxidize with water, perfume, makeup & is free from harmful chemicals like nickel & chromium & can be worn every day without any worry
- All our pieces are treated with a special Anti-Tarnish Solution using State of the Art German technology which does not contain nickel & chromium (carcinogenic chemicals)
- We also offer a complimentary Diosa Jewellery Care kit which contains a special patented cleaning solution & a micro fibre polishing cloth for the upkeep of the pieces
- A combination of State-of-the-Art Technology, Best in Class Materials & Impeccable After Sales Service through our offices & our network of distributors is our Promise of a delightful experience with Diosa
OUR INTRICATELY DESIGNED JEWELLERY IS QUALITY INSPECTED ON FOLLOWING PARAMETERS BY OUR TEAM OF QUALITY CONTROLLERS
FINISHING AND POLISHING STONE SETTING
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SCRATCH-FREE SURFACE
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DURABILITY OF CLIPS & CLAWS OF METALS